Question 1

What is the turn-around time on a pump?

Accepted Answer

Approximately 2-3 weeks

Question 2

Can I get my exact pump returned to me?

Accepted Answer

Yes but it extends the turn-around time. There is also an additional charge.

Question 3

For race engines, should the pump be re-examined during tear downs?

Accepted Answer

It would be advisable ESPECIALLY if the teardown is for a failure  and not a routine service. Re-inspection of pumps being used in race  engines is routine for us. The service charge for this is minimal,  depending on model

Question 4

What about a bypass kit?

Accepted Answer

Always replace the oil bypass kit when rebuilding an engine.  There are parts that are wear items – and should be replaced.

Question 5

Is it normal for the pump to be stiff when rebuilt?

Accepted Answer

Yes, a combination of the friction reducing coating and the  preservative often cause a stiff spot. This in no way affects the  performance once the engine is started.

Question 6

What types of payments are accepted?

Accepted Answer

We accept: VISA, Mastercard, Discovery, AmEx, and Paypal. Wire transfers and Zelle are also available.  Please contact us for any other payment options

Question 7

Do you sell pump components?

Accepted Answer

No.  At this time our components on hand are for the business inventory only.

Question 8

Can I just get it rebuilt without porting & polishing?

Accepted Answer

NO.  Porting & polishing are part of our rebuilding service.  These services are done automatically one the units begin the service process.

Question 9

Can I get my original pump back?

Accepted Answer

Yes.  However there is a provenance charge that will be applied.

Question 10

How can I keep the patina on my original pump?

Accepted Answer

Please contact us for any individual requests or needs on a specialty pump.  There will be a provenance charge that is applicable for these special requests.

Question 11

Can I ship to you from overseas noting it's for repair?

Accepted Answer

You must correctly prepare your shipment paperwork to avoid customs duties and  taxes when, and where possible when making a repair and replace or  warranty replacement shipment

See attached files for more info

Question 12

What improvement can I expect?

Accepted Answer

Tests consistently showed flow increases above 20%. With a cold  engine it is common to see the oil pressure above the bypass valve value  at IDLE (60-80 lbs). With the engine at operating temperature, the oil  pressure will typically be above the bypass valve value on a 4000 RPMs.  Of course, clearances inside of the engine affect the oil pressure as  well as piston cooling jets, 3.2 liter chain tensioners, etc.

Question 13

Can I just install a 964 pump or a Turbo pump as opposed to using a ported and polished pump.

Accepted Answer

Yes, and there is a machining procedure to accommodate the different  pump. There is however a caveat to installing an over-sized pump in a  different generation engine case/system. Download and read our  discussion on the subject.

Question 14

How long will the performance of the pump continue?

Accepted Answer

The performance of the pump should remain at the higher level throughout the service life of the engine.

Question 15

What is the warranty?

Accepted Answer

As with all race/performance components, warranty is limited to the  failed portion of the pump or the pump entirely. No other warranty is  implied or expressed.

Question 16

How often are core charges applied?

Accepted Answer

Rarely. Most certainly they are applied if the corrosion is  excessive from submersion in water or the engine has had a rod bearing  failure and the connecting rod has struck the top of the pump.

Question 17

Suppose the pump is partially damaged.

Accepted Answer

Upon inspection of your core and we discover a portion is damaged beyond repair, we will stop and notify you to discuss options.

Question 18

Is a core required?

Accepted Answer

YES.  Our service is based on a core-exchange basis.  (Please contact us for any special requests)

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